Eurotunnel Services, Route and Further Information
Eurotunnel offers an efficient alternative to the traditional channel crossing by ferry. As the Eurotunnel service is not affected by weather conditions they offer an extremely reliable service. Over the years, 94% of Eurotunnel's shuttles departed on time. It is the most frequent too – with up to 5 departures an hour at peak periods.
A vehicle entering a shuttle wagon at the French terminal at Coquelles near Calais in northern France. Terminal sites are located at Cheriton (Folkestone in England) and Coquelles (Calais in France). |
 |
The terminals are unique facilities designed to transfer vehicles from the motorway onto trains at a rate of 700 cars and 113 heavy vehicles per hour. The UK site uses the M20 motorway. The terminals are organised with the frontier controls juxtaposed with the entry to the system to allow travellers to go onto the motorway at the destination country immediately after leaving the shuttle.
To achieve design output, the shuttles accept cars on double-decks; for flexibility, ramps were placed inside the shuttles to provide access to the top decks. At Folkestone there is 20 kilometres 13 Miles of mainline track and 45 turnouts with eight platforms. At Calais there is 19 miles of track with 44 turnouts. At the terminals the shuttle trains traverse a figure eight to reduce uneven wear on the wheels.
How to use the Eurotunnel Service
Taking your car to the continent offers you complete independence. A channel tunnel crossing offers the fastest cross-channel route so you arrive on the continent, in just 35 minutes. Booking with Ferry Go means you benefit from great value. Combined with Euro-tunnel's well managed fare structure giving you cheaper fares when you plan ahead and travel at quieter times, you really can get a cheap deal. With no fuel supplements and no luggage restrictions, choose the hassle-free way to travel.
Eurotunnel offers a very reliable service with rough seas or high wind delays irrelevant to Eurotunnel's operations. Crossings are frequent, with up to 3 departures an hour at peak times.
The Eurotunnel terminals are very easy to find, thanks to direct motorway links from the UK to France and visa versa.
In the UK: Eurotunnel are near Folkestone, and have our own motorway exit at junction 11A of the M20 straight to our Check-In booths.
In France: Eurotunnel are just outside Calais, take junction 42 of the A16 motorway and the slip road takes you straight to our Check-In booths.
Please check in at least 30 minutes before your booked departure time, (and not more than 2 hours before). This allows for security checks at the French and British frontier controls, and time to get into the boarding lanes.You will need your booking reference number and the credit/debit card you used to make your booking. If you booked online then it is the long number that appears on the booking confirmation screen or the number that our Contact Centre agent gave you. Eurotunnel ask that the cardholder travel in the car as a measure against credit/debit card fraud.
|
